CIBT, the world’s largest travel document expediter, now offers customized visa
outsourcing solutions to embassies and consulates worldwide. We provide secure,
efficient processing of applications and fees, appointment scheduling, daily activity
reporting, plus telephone and internet-based customer service, and information automation
so your mission can:
- Focus on security
- Streamline approval of visas
- Free-up consular staff to address other important priorities
- Reduce costs
- Provide a standardized and automated service to the public
Just as important, unnecessary traffic in your mission can be virtually eliminated,
with visa applications processed via an encrypted internet connection or at one
of our centrally located offices. Our attention to consular protocol and quality
control will facilitate more efficient adjudication by your staff.
All of this can be implemented at no cost to your government. Applicants will pay
a small processing fee determined by your government, a portion of which can be
reimbursed to the embassy or consulate to enhance or upgrade core services and physical
facilities.
A proven leader in travel documentation, CIBT has successfully executed outsourced
visa solutions for governments and corporations worldwide.
We have designed and installed new technology and features to fit the unique needs
of each assignment. And we incorporate the best practices of previous assignments
when we add new visa outsource solutions. Reference assignments include The Government
of India, The World Bank, The International Monetary fund, JP Morgan Chase, Microsoft,
and Exxon Mobil.
CIBT is the largest travel document expediter in the world—operating from over
30 global locations and employing more than 500 professionals worldwide. We currently
process one million visa and passport applications per year.
Since 1989, CIBT has answered more than 15 million visa-related phone calls. CIBT
professionals provide detailed, scripted information about the visa application
process, manage appointment scheduling, and handle payment, shipping, status updates,
and activity reporting.
LET US PUT OUR EXPERTISE TO WORK FOR YOUR MISSION.
CIBT’s carefully managed launch process ensures reliability, expediency, confidentiality,
secure information integration, and unparalleled service.
PLAN
- Document policies and procedures
- Agree on schedule
- Coordinate and plan with embassy or consular office
- Plan operational and technical solutions
- Review and approve program materials
- Secure off-site locations
- Sign contract
LAUNCH
- Test all systems
- Train personnel
- Test payment and appointment solutions
- Activate call-center teams
- Open off-site locations
- Update websites; notify public
OPERATE
- Monitor quality
- Provide daily reports
- Conduct user surveys
- Adjust systems and improvement areas
- Provide ongoing support and assistance
OUTSOURCE THESE SERVICES WITH CIBT
- Information dissemination to applicants
- Appointment scheduling
- Application intake
- Courier services for documentation
CUSTOMIZED WEB APPLICATIONS
- CIBT develops interactive web applications for countries seeking to digitize the
visa application process.
- Our developers build reliable, secure application tracking, payment, and customer
service modules to meet your mission’s unique requirements.
Jeffrey Fine
jpfine@cibt.com
703.903.1400, ext. 225
CIBT, Inc.
8280 Greensboro Dr. #500
McLean, Virginia 22102 USA
United States • Europe • Asia • South America • Africa
US locations: Chicago • Houston • Los Angeles • Miami •
New York • San Francisco • Seattle • Washington, D.C.